AI freight forwarding software — road and ocean

Automate your freight forwarding business, from client email to sent quote

FlowForwarder connects your inbox, reads road and ocean transport requests, creates the files, contacts your carriers, compares offers and prepares your quotes. You keep the negotiation, the tool takes the data entry.

No credit card required. Up and running in minutes.

01

Email

The request arrives

02

AI

AI builds the file

03

File

Carriers are contacted

04

Quoting

Offers are compared

05

Quote

The quote goes to the customer

From raw message to priced quote: every step stays editable and validated by you.

The reality

Traditional brokerage still happens inside the inbox

This is not a skills problem, it is a tooling problem. Here is what brokers and forwarders describe to us, in Tunis as in Abidjan, Casablanca or Marseille.

An overflowing inbox

Requests, follow-ups and confirmations all land in the same place. Finding the real status of a file means scrolling back through fifteen messages.

Endless re-keying

Origin, destination, weight, CBM, incoterm: the same data is copied three or four times, from the customer email to the spreadsheet and then the quote.

Hours lost every week

Twenty minutes of pure handling per file. Across thirty weekly requests, that is a full day producing no commercial value.

Errors that eat the margin

A mistyped weight, a misread incoterm, forgotten destination charges: the gap shows up at invoicing, too late to pass on.

Tools designed elsewhere

Classic TMS assume contract rate grids and forms. Brokerage in Africa and Europe runs on the spot market, by email, in several currencies.

The flow

From raw email to sent quote, in five steps

Every step stays under your control: the file is editable, messages are reviewed, the quote is approved before it goes out.

  1. 01The request arrivesA customer writes to your usual address. No portal to impose, no habit to change: FlowForwarder reads the inbox you already use.
  2. 02AI builds the fileOrigin, destination, mode, weight, package count, CBM, incoterm, dates: fields are extracted and normalised. Missing data is flagged, never invented.
  3. 03Carriers are contactedYour usual partners on the corridor receive a clear quotation request, sent from your address and with your signature.
  4. 04Offers are comparedReplies land back in the file and sit side by side: buying rate, transit time, free demurrage days, local charges at POD.
  5. 05The quote goes to the customerYou apply your margin, you check, you approve. The quote is formatted on your letterhead and sent, with its validity date.
app.flowforwarder.com/shipments

Active shipments

IA

Active files

38

Average margin

14.2%

Delays

2

ReferenceStatus
FF-2418In transit
FF-2417Customs
FF-2416Delivered
FF-2415Quoting

What changes

Six concrete benefits, measurable from the first files

The goal is not to add one more piece of software, but to remove work that should never have been manual.

Time recovered

The mechanical part of a file — reading, structuring, sourcing, comparing, formatting — no longer fills your day.

Protected margin

Buying rate, local charges and applied margin are visible on every file before the quote goes out, not discovered afterwards.

Built for international trade

Multi-currency, Europe–Africa and Asia–Africa corridors, destination charges modelled port by port.

Road and ocean

One file can compare a road solution, an FCL and an LCL, each with its own cost items.

Your emails, your identity

Messages leave from your professional address, with your signature. Your contacts never see a third-party platform.

Isolated data

Each organisation has a strictly separated data scope. Your buying rates stay yours.

Analytics — last 30 days

Requests handled

412

+18%

Quoting time

1h40

−62%

Win rate

31%

+6 pts

Quotes sent per week

W1W2W3W4W5W6

Features

A tool built around the reality of the job

Each building block replaces an operation you already perform manually several times a day.

Smart intake

Reads emails and attachments, extracts operational fields, detects missing information and drafts the customer follow-up.

Road and ocean multimodal

Road, FCL, LCL and combinations: each mode is priced with its own items, from pre-carriage to terminal charges.

Quotes and documents

Quotes on your letterhead, incoterm and validity wording, transport documents attached to the file and archived.

Sourcing and quoting

Parallel requests to your partners, follow-up tracking and comparison of offers on consistent criteria.

FF-2418 — Tracking

Shanghai → Radès

In progress
  1. Quote approvedAug 4 · 10:24
  2. Booking confirmedAug 6 · 08:10
  3. Port departureAug 9 · 17:45
  4. In transitETA Aug 27
  5. Final delivery
See all freight brokerage software features

Who it is for

Designed for those who sell transport, not for large shippers

Priority markets: West Africa, North Africa and Europe, with particular focus on the Asia–Africa and Europe–Africa corridors.

Independent freight brokers

You work alone or as a pair, and every hour spent re-keying is an hour not spent selling.

Forwarding agencies

You handle dozens of files a week across several corridors, with a team you need to grow without overloading.

Import / export SMEs

You manage your own shipments and want to seriously compare options before booking transport.

Ocean forwarders

You constantly arbitrate between FCL and LCL and need a reliable door-to-door comparison, local charges included.

Pricing

Three plans, sized to your organisation

Exact prices are being finalised: plans are indicative and discussed based on your file volume.

Starter

For the independent broker or the two-to-three person team that wants to stop re-keying data.

On request

per user / month

  • 1 connected mailbox
  • AI intake of road and ocean requests
  • Automatic file creation
  • Sourcing from your usual carriers
Get started
Most chosen

Pro

For the forwarding agency handling dozens of files each week across several corridors.

On request

per user / month

  • Multiple mailboxes and shared addresses
  • FCL / LCL comparison and road + ocean multimodal
  • Margins and selling grids per customer
  • Carrier follow-up tracking
Try Pro

Enterprise

For multi-branch networks and groups with integration and compliance requirements.

Custom

annual commitment

  • Multi-branch with separated data scopes
  • Custom integrations (ERP, accounting, partners)
  • Specific validation rules and workflows
  • Deployment support and training
Contact us
See full pricing details and the billing FAQ

Blog

Our latest articles on international freight

Market analysis, practical guides and field feedback on brokerage automation.

Article illustration: Comment l'IA peut lire et traiter vos e-mails de fret
IA

Comment l'IA peut lire et traiter vos e-mails de fret

La boîte de réception reste le vrai point d'entrée du courtage de fret. Voici comment une IA d'extraction transforme un e-mail brut en dossier structuré, prêt à coter.

Équipe FlowForwarder · August 12, 2026 · 7 min read

Article illustration: FCL vs LCL : comment bien choisir pour vos clients
Logistique

FCL vs LCL : comment bien choisir pour vos clients

Le choix entre conteneur complet et groupage ne se joue pas seulement au CBM. Seuils réels, coûts de terminal, délais de dégroupage : la méthode d'arbitrage.

Équipe FlowForwarder · August 6, 2026 · 8 min read

See all blog articles

Your next transport request could already be a ready-to-quote file

Connect your inbox, let FlowForwarder structure incoming requests, and focus on negotiation and customer relationships.

No credit card required to start.